Archief > 2016 > oktober31-10-16 - Recensie KPI’s die wel werken27-10-16 - Lidl lacht om Efteling-webcare27-10-16 - Recensie Service Design for Business - A Practical Guide to Optimizing the Customer Experience25-10-16 - Inspiratiesessie Customer Experience en Technologie13-10-16 - KCC Congres 2016